Terms of Return

At DevSphere, we are committed to providing our clients with high-quality software development services tailored to meet the unique needs of their businesses. Our terms of return reflect our dedication to customer satisfaction and the importance of building long-term relationships with our clients.

In the event that our services do not meet your expectations, we encourage you to reach out to us within 30 days of project completion. We value your feedback and aim to address any concerns promptly. Our team is always ready to discuss potential solutions and find a way to enhance your experience with our services.

To initiate a return request, please contact us via email at [email protected] or call us directly at +1 905-374-5219 . Our customer support team will guide you through the process and ensure that your concerns are addressed efficiently.

All return requests must be accompanied by specific details regarding the service received, including the project name, your contact information, and a clear description of the issue. This information is crucial for us to assess your situation and determine the appropriate course of action.

We take pride in our transparent business practices. If a return is approved, we will work collaboratively with you to rectify the situation, which may involve revising the project or offering a partial refund. Please note that the possibility of a complete refund will be evaluated on a case-by-case basis.

DevSphere reserves the right to deny return requests that do not comply with our established guidelines. Services that have been significantly altered or customized at the client’s request may not be eligible for return. We encourage clients to communicate their needs clearly at the outset to avoid misunderstandings.

In the rare instance that a return is processed, please allow up to 14 business days for the transaction to be completed. Our finance team will ensure that any refunds are handled promptly and efficiently, in line with our commitment to customer satisfaction.

We understand that software development involves complex and dynamic processes. Therefore, any return request must reflect unfulfilled expectations or service discrepancies. Our goal is to continuously improve and adapt our services based on client feedback.

For further information on our terms of return, or if you have any questions regarding our services, do not hesitate to reach out. You can find us at our office located at 5685 Falls Ave, Niagara Falls, ON L2E 6W7, Canada. We are dedicated to ensuring that your experience with DevSphere is both productive and rewarding.

Thank you for choosing DevSphere for your software development needs. We look forward to partnering with you and helping your business thrive through innovative technology solutions.